Welcome Letter
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Updated 6/24/11
Information Packet
About a week before your stay begins, we e-mail an Information Packet with a Welcome Letter, Directions to the townhouse, and
directions from the house to the local attractions. Below is the 2011 version of the Welcome Letter.
Our standard set of stuff to know
The phone number for the townhouse is XXX-XXX-XXXX and the street address is 38903 Bay Point Lane, Frankford, DE, 19945.
Please use calling cards for long-distance calls.
When using the combination lock, you first press the Schlage button at the top. Then enter the code, x, and it should start flashing.
Pull the door handle towards you and twist the knob just below the key pad clockwise. Push the door open. When leaving, push
the Schlage button and twist the knob counter-clockwise to lock.
The stuffed snake on the loft rail in the entry way is friendly and is our son’s greeter. Please feel free to take him down if he is not
as well appreciated by your family.
When you are out and about, try to pick up a copy of the Coastal Point and Wave – two free weekly newspapers with lots of good
information, calendars, and coupons.
Assorted travel brochures, maps and guide books are in the wood cabinet inside the front closet. Please return them when you are
done with your visit for use by our next guests.
We have a hose next to the front porch so you can wash off sandy feet (and other body parts) before going in. If you use the hose,
please turn it off using the faucet right next to the front door.
Trash can needs to be moved about 3 yards away from the house on MONDAY night.
Pool is unguarded and available from 9am – 9 pm using the Pool Pass hanging by the Front Door. Children under the age of 12
must be accompanied by a responsible adult. Glass in any form is prohibited in the pool area and people are asked to put refuse
in the appropriate disposal containers. Restrooms are available just outside the pool access gate. Please be sure to leave the
passes in the townhouse when you finish your vacation.
Dishwasher typically runs over 2 hours even on the Smart Wash setting. (This is normal)
The refrigerator includes a filtered, cold water dispenser inside. Please do not leave food in the refrigerator or freezer when you
leave as it will be discarded. Also, please do not adjust the temperature settings.
There are condiments in the cabinets you can use as needed and add to if you don’t want to take something home. You may want
to bring your own to make sure you have your preferred items.
The Toaster Oven works great for all kinds of cooking – except toast. Use the toaster for that. Toaster Oven burns toast easily,
toaster is the other extreme.
The Washer/Dryer has a measuring cup and you should use no more than ¼ cup of detergent – up to the Line #1 on the cup. The
washer can be filled but not stuffed. The dryer works best if the laundry closet door is left ajar for air flow. If the clothes, swimming
suits, or towels are sandy, please rinse them out in the garage sink first. There is also a drying rack on the garage wall (next to the
window) if you don’t have enough clothes for a load. Once you are done with the washer, please leave the door open for a while to
dry out.
The TVs use two remotes and there are detailed instructions to make them easy to use. Check out Channel 2 – The Beach
Channel for more local information.
Gas grill needs to be used over protective mat – please do not move so it is against the railing. There are grill utensils and a gas
match for lighting using the hole on the left side of the grill (the igniter was defective). If you use the grill, please be sure to get the
gas turned off and put the cover back on only when the grill has cooled. If the gas runs out, a tank exchange can be done at the
Food Lion. Let us know and we’ll credit your account for cost of the replacement.
Gas Fireplace can be used but be sure to keep little hands away from the glass. There is an emergency cut-off in the garage.
(Please do not turn it off except for an emergency.)
Thermostats are on each level and display the current temperature. Push the up or down button once to find the current setting and
adjust the setting. There are ceiling fans throughout the house to help with air movement and keep it cool.
Fire extinguishers are provided in the kitchen next to the refrigerator and upstairs under the bathroom sink. In case of fire, call 9-1-
1 and get everyone out with a gathering place in front by the trees along the pond. If you have children, please review the
procedures when you arrive and go over escape routes.
Bikes can be used at your own risk and with your own helmets. There are 2 tri-cycles, 2 mid-size “girls” and 2 “boys” bikes, 3
coaster style adult bikes, 2 other type adult bikes, and an original tandem bike (we haven’t cleaned up the rust but it is functional).
The Burlee has some stains and is faded but can be used. The blue trailer is set up to be a stroller. We also have a combination
bike lock – the combination is 4141.
The computer upstairs has Internet access and a printer for limited printing. Please remember that it is a shared resource so do
not save user names/passwords or go to Adult content web sites. Use the “Guest” login (no password) to access the system. It
may be slow starting up if it has not been used in a while as it downloads various updates and does virus scans.
For the shortcut to the beach by walking/riding a bike, check out the web page at http://www.bethanybeachtownhouse.com/shortcut.
html . Also, all the rental information received by e-mail is available at http://www.bethanybeachtownhouse.com/renters.html along
with the information sheets for the TV remotes and Cable Channel listings (in case they are not next to the TVs).
Nightlight bulbs and replacement light bulbs are available in the desk. There are additional child-proofing supplies in the desk
and the gates for the stairs are in the front bedroom closet upstairs.
First Aid kit is provided in the upstairs bathroom under the sink. If you need to use it, please be sure to replace any used items and
return it to the cabinet for our next guests.
Furnishings such as chairs, tables, beds, sofas, and couch need to be treated with care so they will last. While we realize you are
on vacation, we ask that your family use the same household rules so there is minimal breakage and damage.
Beds include 2 Queens, 2 twin beds, one twin trundle bed and one double pull-out bed (in the loft). The upstairs Queen mattress is
extra thick and not all Queen-sized sheets fit well. Personally, we use a set of King-sized sheets to fit more easily. Also, there is a
privacy screen behind the door from the upstairs loft to the Master bedroom if you do use the pull-out bed.
Through the woods is the Assawoman canal with a rough path along side it. Remember to check for ticks after any excursions in
the woods (here or at the local state parks). Once away from the breeze, mosquito repellent is a good idea.
We are required to post the community rules on the refrigerator. Note that it is not allowed to hang wet clothing from the outside
railing. There are hooks on the back deck wall for drying along with a rack in the garage,
The dining room light has a dimmer control that slides up and down next to the switch. (Useful to know if the light seems really
dim.)
Please no smoking in the townhouse.
Some things we have at the beginning of the season:
• Pillows
• Blankets
• Assorted games and puzzles (be sure to also check in front closet)
• Badminton set
• Croquet set
• Couple of balls
• Boogie boards
• All manner of kitchen pots, pans, silverware, glasses, etc. (Some of the pots are in the drawer under the stove.)
• Vacuum cleaner and cleaning supplies
• Beach pail and shovel
• Trash bags (13 gal kitchen trash bags)
• Laundry detergent
• Dishwasher soap
• Clothes hangers
• Iron and board in the downstairs bedroom closet
Some things you need to provide or may want:
• Sheets and mattress pads (mattresses are covered by high-quality, waterproof, hypo-allergenic covers)
• Pillowcases
• Bath and Beach Towels
• Extra towels to use as bathmats
• Mosquito repellant
• Sun screen lotion
• Hand/bath soap and shampoo
• Dish towels
• Beach furniture, blankets, toys, etc. (Beach umbrellas can be rented at various places along the beach)
• Bike Helmets
• Toilet paper
• Napkins
• Paper towels
• Tissues
• Aluminum foil, plastic wrap, and staple kitchen items (salt, pepper, etc. – there may be some but bring the ones you use most
frequently)
• Paper plates and plastic silverware (if desired)
• Cold-item condiments (ketchup, mustard, etc.)
• Quarters for parking meters
• Cameras
Note: We have some toilet paper rolls and paper towels in the garage in case you run out. Since we cannot re-stock during the
season, please buy some for your own use.
When you leave, please be sure to:
• clean the house “broom clean”
• empty trashcans
• run the dishwasher and wash the large pots/pans
• clean-out refrigerator
• return furniture to the original location
• check that the pool passes are hanging by the door
• write a note in our Guest book
• take a last look for personal belongings
• Lock the front door and make sure the sliding glass door is locked
Remember that check-out is no later than 10 am.
About a week before your stay begins, we e-mail an Information Packet with a Welcome Letter, Directions to the townhouse, and
directions from the house to the local attractions. Below is the 2011 version of the Welcome Letter.
Our standard set of stuff to know
The phone number for the townhouse is XXX-XXX-XXXX and the street address is 38903 Bay Point Lane, Frankford, DE, 19945.
Please use calling cards for long-distance calls.
When using the combination lock, you first press the Schlage button at the top. Then enter the code, x, and it should start flashing.
Pull the door handle towards you and twist the knob just below the key pad clockwise. Push the door open. When leaving, push
the Schlage button and twist the knob counter-clockwise to lock.
The stuffed snake on the loft rail in the entry way is friendly and is our son’s greeter. Please feel free to take him down if he is not
as well appreciated by your family.
When you are out and about, try to pick up a copy of the Coastal Point and Wave – two free weekly newspapers with lots of good
information, calendars, and coupons.
Assorted travel brochures, maps and guide books are in the wood cabinet inside the front closet. Please return them when you are
done with your visit for use by our next guests.
We have a hose next to the front porch so you can wash off sandy feet (and other body parts) before going in. If you use the hose,
please turn it off using the faucet right next to the front door.
Trash can needs to be moved about 3 yards away from the house on MONDAY night.
Pool is unguarded and available from 9am – 9 pm using the Pool Pass hanging by the Front Door. Children under the age of 12
must be accompanied by a responsible adult. Glass in any form is prohibited in the pool area and people are asked to put refuse
in the appropriate disposal containers. Restrooms are available just outside the pool access gate. Please be sure to leave the
passes in the townhouse when you finish your vacation.
Dishwasher typically runs over 2 hours even on the Smart Wash setting. (This is normal)
The refrigerator includes a filtered, cold water dispenser inside. Please do not leave food in the refrigerator or freezer when you
leave as it will be discarded. Also, please do not adjust the temperature settings.
There are condiments in the cabinets you can use as needed and add to if you don’t want to take something home. You may want
to bring your own to make sure you have your preferred items.
The Toaster Oven works great for all kinds of cooking – except toast. Use the toaster for that. Toaster Oven burns toast easily,
toaster is the other extreme.
The Washer/Dryer has a measuring cup and you should use no more than ¼ cup of detergent – up to the Line #1 on the cup. The
washer can be filled but not stuffed. The dryer works best if the laundry closet door is left ajar for air flow. If the clothes, swimming
suits, or towels are sandy, please rinse them out in the garage sink first. There is also a drying rack on the garage wall (next to the
window) if you don’t have enough clothes for a load. Once you are done with the washer, please leave the door open for a while to
dry out.
The TVs use two remotes and there are detailed instructions to make them easy to use. Check out Channel 2 – The Beach
Channel for more local information.
Gas grill needs to be used over protective mat – please do not move so it is against the railing. There are grill utensils and a gas
match for lighting using the hole on the left side of the grill (the igniter was defective). If you use the grill, please be sure to get the
gas turned off and put the cover back on only when the grill has cooled. If the gas runs out, a tank exchange can be done at the
Food Lion. Let us know and we’ll credit your account for cost of the replacement.
Gas Fireplace can be used but be sure to keep little hands away from the glass. There is an emergency cut-off in the garage.
(Please do not turn it off except for an emergency.)
Thermostats are on each level and display the current temperature. Push the up or down button once to find the current setting and
adjust the setting. There are ceiling fans throughout the house to help with air movement and keep it cool.
Fire extinguishers are provided in the kitchen next to the refrigerator and upstairs under the bathroom sink. In case of fire, call 9-1-
1 and get everyone out with a gathering place in front by the trees along the pond. If you have children, please review the
procedures when you arrive and go over escape routes.
Bikes can be used at your own risk and with your own helmets. There are 2 tri-cycles, 2 mid-size “girls” and 2 “boys” bikes, 3
coaster style adult bikes, 2 other type adult bikes, and an original tandem bike (we haven’t cleaned up the rust but it is functional).
The Burlee has some stains and is faded but can be used. The blue trailer is set up to be a stroller. We also have a combination
bike lock – the combination is 4141.
The computer upstairs has Internet access and a printer for limited printing. Please remember that it is a shared resource so do
not save user names/passwords or go to Adult content web sites. Use the “Guest” login (no password) to access the system. It
may be slow starting up if it has not been used in a while as it downloads various updates and does virus scans.
For the shortcut to the beach by walking/riding a bike, check out the web page at http://www.bethanybeachtownhouse.com/shortcut.
html . Also, all the rental information received by e-mail is available at http://www.bethanybeachtownhouse.com/renters.html along
with the information sheets for the TV remotes and Cable Channel listings (in case they are not next to the TVs).
Nightlight bulbs and replacement light bulbs are available in the desk. There are additional child-proofing supplies in the desk
and the gates for the stairs are in the front bedroom closet upstairs.
First Aid kit is provided in the upstairs bathroom under the sink. If you need to use it, please be sure to replace any used items and
return it to the cabinet for our next guests.
Furnishings such as chairs, tables, beds, sofas, and couch need to be treated with care so they will last. While we realize you are
on vacation, we ask that your family use the same household rules so there is minimal breakage and damage.
Beds include 2 Queens, 2 twin beds, one twin trundle bed and one double pull-out bed (in the loft). The upstairs Queen mattress is
extra thick and not all Queen-sized sheets fit well. Personally, we use a set of King-sized sheets to fit more easily. Also, there is a
privacy screen behind the door from the upstairs loft to the Master bedroom if you do use the pull-out bed.
Through the woods is the Assawoman canal with a rough path along side it. Remember to check for ticks after any excursions in
the woods (here or at the local state parks). Once away from the breeze, mosquito repellent is a good idea.
We are required to post the community rules on the refrigerator. Note that it is not allowed to hang wet clothing from the outside
railing. There are hooks on the back deck wall for drying along with a rack in the garage,
The dining room light has a dimmer control that slides up and down next to the switch. (Useful to know if the light seems really
dim.)
Please no smoking in the townhouse.
Some things we have at the beginning of the season:
• Pillows
• Blankets
• Assorted games and puzzles (be sure to also check in front closet)
• Badminton set
• Croquet set
• Couple of balls
• Boogie boards
• All manner of kitchen pots, pans, silverware, glasses, etc. (Some of the pots are in the drawer under the stove.)
• Vacuum cleaner and cleaning supplies
• Beach pail and shovel
• Trash bags (13 gal kitchen trash bags)
• Laundry detergent
• Dishwasher soap
• Clothes hangers
• Iron and board in the downstairs bedroom closet
Some things you need to provide or may want:
• Sheets and mattress pads (mattresses are covered by high-quality, waterproof, hypo-allergenic covers)
• Pillowcases
• Bath and Beach Towels
• Extra towels to use as bathmats
• Mosquito repellant
• Sun screen lotion
• Hand/bath soap and shampoo
• Dish towels
• Beach furniture, blankets, toys, etc. (Beach umbrellas can be rented at various places along the beach)
• Bike Helmets
• Toilet paper
• Napkins
• Paper towels
• Tissues
• Aluminum foil, plastic wrap, and staple kitchen items (salt, pepper, etc. – there may be some but bring the ones you use most
frequently)
• Paper plates and plastic silverware (if desired)
• Cold-item condiments (ketchup, mustard, etc.)
• Quarters for parking meters
• Cameras
Note: We have some toilet paper rolls and paper towels in the garage in case you run out. Since we cannot re-stock during the
season, please buy some for your own use.
When you leave, please be sure to:
• clean the house “broom clean”
• empty trashcans
• run the dishwasher and wash the large pots/pans
• clean-out refrigerator
• return furniture to the original location
• check that the pool passes are hanging by the door
• write a note in our Guest book
• take a last look for personal belongings
• Lock the front door and make sure the sliding glass door is locked
Remember that check-out is no later than 10 am.
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