Welcome Letter
 | |  | |  | |  | |  | |  | |  |
Updated 12/9/06
Information Packet
About a week before your stay begins, we e-mail an Information Packet with a Welcome Letter, Directions to the townhouse, and
directions from the house to the local attractions. Below is the 2007 version of the Welcome Letter.
Our standard set of stuff to know
The phone number for the townhouse is XXX-XXX-XXXX and the street address is 38903 Bay Point Lane, Frankford, DE, 19945.
Please use calling cards for long-distance calls.
When using the combination lock, you first press the Schlage button at the top. Then enter the code, X, and it should start flashing.
Pull the door handle towards you and twist the knob just below the key pad clockwise. Push the door open. When leaving, push
the Schlage button and twist the knob counter-clockwise to lock.
The stuffed snake on the loft rail in the entry way is friendly and is our son’s greeter. Please feel free to take him down if he is not
as well appreciated by your family.
When you are out and about, try to pick up a copy of the Coastal Point and Wave – two free weekly newspapers with lots of good
information, calendars, and coupons.
Assorted travel brochures, maps and guide books are in the wood cabinet inside the front closet. Please return them when you are
done with your visit for use by our next guests.
We have a hose next to the front porch so you can wash off sandy feet (and other body parts) before going in.
Trash can needs to be moved about 3 yards away from the house on Sunday night.
Recycling can be dropped off at the local collection site. Follow the directions to the Food Lion and continue on another .3 miles –
its on the left. Please take care of your own cans, bottles and newspapers.
Pool is unguarded and available from 9am – 9 pm using the Pool Pass hanging by the Front Door. Children under the age of 12
must be accompanied by a responsible adult. Glass in any form is prohibited in the pool area and people are asked to put refuse
in the appropriate disposal containers. Restrooms are available just outside the pool access gate. Please be sure to leave the key
in the townhouse when you finish your vacation.
Dishwasher can be temperamental in getting the dish soap door closed. Be sure to not overfill the compartment and not get any
soap on the rim. Slide the blue latch to the left – if it doesn’t stay closed, there is usually soap along the rim. Use the Smart Wash
setting or the dishwasher will go for about 2 hours.
The refrigerator includes a filtered, cold water dispenser inside. Please do not leave food in the refrigerator or freezer when you
leave as it will be discarded. Also, please do not adjust the temperature settings.
There are condiments in the cabinets you can use as needed and add to if you don’t want to take something home. You may want
to bring your own to make sure you have your preferred items.
The Toaster Oven works great for all kinds of cooking – except toast. Use the toaster for that.
The Washer/Dryer has a measuring cup and you should use no more than ¼ cup of detergent. The washer can be filled but not
stuffed. If the clothes, swimming suits, or towels are sandy, please rinse them out in the garage sink first. There is also a drying
rack on the garage wall (next to the window) if you don’t have enough clothes for a load. Once you are done with the washer, please
leave the door open for a while to dry out.
The TVs use two remotes and there are detailed instructions to make them easy to use. Check out Channel 36 – The Resort
Channel for more local information.
Gas grill needs to be used over protective mat – please do not move so it is against the railing. There are grill utensils and a gas
match for lighting using the hole on the left side of the grill (the igniter was defective). If you use the grill, please be sure to get the
gas turned off and put the cover back on only when the grill has cooled.
Gas Fireplace can be used but be sure to keep little hands away from the glass. There is an emergency cut-off in the garage.
Thermostats are on each level and display the current temperature. Push the up or down button once to find the current setting and
adjust the setting. There are ceiling fans throughout the house to help with air movement and keep it cool.
Fire extinguishers are provided in the kitchen next to the refrigerator and upstairs under the bathroom sink. In case of fire, call 9-1-
1 and get everyone out with a gathering place in front by the trees along the pond. If you have children, please review the
procedures when you arrive and go over escape routes.
Bikes can be used at your own risk and with your own helmets. There are 2 tri-cycles, 2 mid-size “girls” and 2 “boys” bikes, 3
coaster style adult bikes, 2 other type adult bikes, and an original tandem bike (we haven’t cleaned up the rust yet but it is
functional). The Burlee has some stains and is faded but can be used. The blue trailer is set up to be a stroller. We also have a
combination bike lock – the combination is XX.
The computer upstairs has Internet access and a printer for limited printing. Please remember that it is a shared resource so do
not save user names/passwords or go to Adult content web sites. There is a separate user account set-up for younger visitors with
less access to administrative tools and no password. The “Older Guest” account has a password of XXX (remember to capitalize
the W) which includes spyware and anti-virus tools. The Content Advisor has the same password and can be used to restrict
access to web sites. Neither account is set-up to permit installing new programs.
Nightlight bulbs and replacement light bulbs are available in a clear bin on the top shelf in the garage. There are additional child-
proofing supplies in the desk and gates for the stairs in the garage.
First Aid kit is provided in the upstairs bathroom under the sink. If you need to use it, please be sure to replace any used items and
return it to the closet for our next guests.
Furnishings such as chairs, tables, beds, sofas, and couch need to be treated with care so they will last. While we realize you are
on vacation, we ask that your family use the same household rules so there is minimal breakage and damage.
Beds include 2 Queens, 2 twin beds, one twin trundle bed and one double pull-out bed (in the loft). The upstairs Queen mattress is
extra thick and not all Queen-sized sheets fit well. Personally, we use a set of King-sized sheets to fit more easily.
Through the woods is the Assawoman canal with a rough path along side it. Remember to check for ticks after any excursions in
the woods (here or at the local state parks). Once away from the breeze, mosquito repellent is a good idea.
We are required to post the community rules on the refrigerator. Note that it is not allowed to hang wet clothing from the outside
railing. There are hooks on the back deck wall for drying.
The dining room light has a dimmer control that slides up and down next to the switch. (Useful to know if the light seems really
dim.)
New this year – if you are interested in having your family on the World Wide Web, there is a disposable camera in the desk by the
front door. Please take a couple pictures and we’ll post them at the end of the season on our web site. I’ll send out a notice to all
renters once they are available.
Please no smoking in the townhouse.
Some things we have at the beginning of the season:
• Pillows
• Blankets
• Assorted games and puzzles (in front closet and the garage)
• Badminton set
• Croquet set
• Couple of balls
• Boogie boards
• All manner of kitchen pots, pans, silverware, glasses, etc. (Some of the pots are in the drawer under the stove.)
• Vacuum cleaner and cleaning supplies
• Beach pail and shovel
• Trash bags (13 gal kitchen trash bags)
• Laundry detergent
• Dishwasher soap
• Clothes hangers
Some things you need to provide or may want:
• Sheets and mattress pads (mattresses are covered by high-quality, waterproof, hypo-allergenic covers)
• Pillowcases
• Bath and Beach Towels
• Extra towels to use as bathmats
• Mosquito repellent
• Sun screen lotion
• Hand/bath soap and shampoo
• Dish towels
• Beach furniture, blankets, toys, etc. (Beach umbrellas can be rented at various places along the beach)
• Bike Helmets
• Toilet paper
• Napkins
• Paper towels
• Tissues
• Aluminum foil, plastic wrap, and staple kitchen items (salt, pepper, etc. – there may be some but bring the ones you use most
frequently)
• Paper plates and plastic silverware (if desired)
• Cold-item condiments (ketchup, mustard, etc.)
• Quarters for parking meters
• Cameras
• Iron/ironing board
• Number 2 cone filters for coffee maker
Note: We have some toilet paper and paper towels in the garage in case you run out. Since we cannot re-stock during the season,
please buy some for your own use.
When you leave, please be sure to:
• clean the house “broom clean”
• empty trashcans
• run the dishwasher and wash the large pots/pans
• clean-out refrigerator
• return furniture to the original location
• check that the pool pass is hanging by the door
• write a note in our Guest book
• take a last look for personal belongings
• Lock the front door and make sure the sliding glass door is locked
Remember that check-out is no later than 10 am.
About a week before your stay begins, we e-mail an Information Packet with a Welcome Letter, Directions to the townhouse, and
directions from the house to the local attractions. Below is the 2007 version of the Welcome Letter.
Our standard set of stuff to know
The phone number for the townhouse is XXX-XXX-XXXX and the street address is 38903 Bay Point Lane, Frankford, DE, 19945.
Please use calling cards for long-distance calls.
When using the combination lock, you first press the Schlage button at the top. Then enter the code, X, and it should start flashing.
Pull the door handle towards you and twist the knob just below the key pad clockwise. Push the door open. When leaving, push
the Schlage button and twist the knob counter-clockwise to lock.
The stuffed snake on the loft rail in the entry way is friendly and is our son’s greeter. Please feel free to take him down if he is not
as well appreciated by your family.
When you are out and about, try to pick up a copy of the Coastal Point and Wave – two free weekly newspapers with lots of good
information, calendars, and coupons.
Assorted travel brochures, maps and guide books are in the wood cabinet inside the front closet. Please return them when you are
done with your visit for use by our next guests.
We have a hose next to the front porch so you can wash off sandy feet (and other body parts) before going in.
Trash can needs to be moved about 3 yards away from the house on Sunday night.
Recycling can be dropped off at the local collection site. Follow the directions to the Food Lion and continue on another .3 miles –
its on the left. Please take care of your own cans, bottles and newspapers.
Pool is unguarded and available from 9am – 9 pm using the Pool Pass hanging by the Front Door. Children under the age of 12
must be accompanied by a responsible adult. Glass in any form is prohibited in the pool area and people are asked to put refuse
in the appropriate disposal containers. Restrooms are available just outside the pool access gate. Please be sure to leave the key
in the townhouse when you finish your vacation.
Dishwasher can be temperamental in getting the dish soap door closed. Be sure to not overfill the compartment and not get any
soap on the rim. Slide the blue latch to the left – if it doesn’t stay closed, there is usually soap along the rim. Use the Smart Wash
setting or the dishwasher will go for about 2 hours.
The refrigerator includes a filtered, cold water dispenser inside. Please do not leave food in the refrigerator or freezer when you
leave as it will be discarded. Also, please do not adjust the temperature settings.
There are condiments in the cabinets you can use as needed and add to if you don’t want to take something home. You may want
to bring your own to make sure you have your preferred items.
The Toaster Oven works great for all kinds of cooking – except toast. Use the toaster for that.
The Washer/Dryer has a measuring cup and you should use no more than ¼ cup of detergent. The washer can be filled but not
stuffed. If the clothes, swimming suits, or towels are sandy, please rinse them out in the garage sink first. There is also a drying
rack on the garage wall (next to the window) if you don’t have enough clothes for a load. Once you are done with the washer, please
leave the door open for a while to dry out.
The TVs use two remotes and there are detailed instructions to make them easy to use. Check out Channel 36 – The Resort
Channel for more local information.
Gas grill needs to be used over protective mat – please do not move so it is against the railing. There are grill utensils and a gas
match for lighting using the hole on the left side of the grill (the igniter was defective). If you use the grill, please be sure to get the
gas turned off and put the cover back on only when the grill has cooled.
Gas Fireplace can be used but be sure to keep little hands away from the glass. There is an emergency cut-off in the garage.
Thermostats are on each level and display the current temperature. Push the up or down button once to find the current setting and
adjust the setting. There are ceiling fans throughout the house to help with air movement and keep it cool.
Fire extinguishers are provided in the kitchen next to the refrigerator and upstairs under the bathroom sink. In case of fire, call 9-1-
1 and get everyone out with a gathering place in front by the trees along the pond. If you have children, please review the
procedures when you arrive and go over escape routes.
Bikes can be used at your own risk and with your own helmets. There are 2 tri-cycles, 2 mid-size “girls” and 2 “boys” bikes, 3
coaster style adult bikes, 2 other type adult bikes, and an original tandem bike (we haven’t cleaned up the rust yet but it is
functional). The Burlee has some stains and is faded but can be used. The blue trailer is set up to be a stroller. We also have a
combination bike lock – the combination is XX.
The computer upstairs has Internet access and a printer for limited printing. Please remember that it is a shared resource so do
not save user names/passwords or go to Adult content web sites. There is a separate user account set-up for younger visitors with
less access to administrative tools and no password. The “Older Guest” account has a password of XXX (remember to capitalize
the W) which includes spyware and anti-virus tools. The Content Advisor has the same password and can be used to restrict
access to web sites. Neither account is set-up to permit installing new programs.
Nightlight bulbs and replacement light bulbs are available in a clear bin on the top shelf in the garage. There are additional child-
proofing supplies in the desk and gates for the stairs in the garage.
First Aid kit is provided in the upstairs bathroom under the sink. If you need to use it, please be sure to replace any used items and
return it to the closet for our next guests.
Furnishings such as chairs, tables, beds, sofas, and couch need to be treated with care so they will last. While we realize you are
on vacation, we ask that your family use the same household rules so there is minimal breakage and damage.
Beds include 2 Queens, 2 twin beds, one twin trundle bed and one double pull-out bed (in the loft). The upstairs Queen mattress is
extra thick and not all Queen-sized sheets fit well. Personally, we use a set of King-sized sheets to fit more easily.
Through the woods is the Assawoman canal with a rough path along side it. Remember to check for ticks after any excursions in
the woods (here or at the local state parks). Once away from the breeze, mosquito repellent is a good idea.
We are required to post the community rules on the refrigerator. Note that it is not allowed to hang wet clothing from the outside
railing. There are hooks on the back deck wall for drying.
The dining room light has a dimmer control that slides up and down next to the switch. (Useful to know if the light seems really
dim.)
New this year – if you are interested in having your family on the World Wide Web, there is a disposable camera in the desk by the
front door. Please take a couple pictures and we’ll post them at the end of the season on our web site. I’ll send out a notice to all
renters once they are available.
Please no smoking in the townhouse.
Some things we have at the beginning of the season:
• Pillows
• Blankets
• Assorted games and puzzles (in front closet and the garage)
• Badminton set
• Croquet set
• Couple of balls
• Boogie boards
• All manner of kitchen pots, pans, silverware, glasses, etc. (Some of the pots are in the drawer under the stove.)
• Vacuum cleaner and cleaning supplies
• Beach pail and shovel
• Trash bags (13 gal kitchen trash bags)
• Laundry detergent
• Dishwasher soap
• Clothes hangers
Some things you need to provide or may want:
• Sheets and mattress pads (mattresses are covered by high-quality, waterproof, hypo-allergenic covers)
• Pillowcases
• Bath and Beach Towels
• Extra towels to use as bathmats
• Mosquito repellent
• Sun screen lotion
• Hand/bath soap and shampoo
• Dish towels
• Beach furniture, blankets, toys, etc. (Beach umbrellas can be rented at various places along the beach)
• Bike Helmets
• Toilet paper
• Napkins
• Paper towels
• Tissues
• Aluminum foil, plastic wrap, and staple kitchen items (salt, pepper, etc. – there may be some but bring the ones you use most
frequently)
• Paper plates and plastic silverware (if desired)
• Cold-item condiments (ketchup, mustard, etc.)
• Quarters for parking meters
• Cameras
• Iron/ironing board
• Number 2 cone filters for coffee maker
Note: We have some toilet paper and paper towels in the garage in case you run out. Since we cannot re-stock during the season,
please buy some for your own use.
When you leave, please be sure to:
• clean the house “broom clean”
• empty trashcans
• run the dishwasher and wash the large pots/pans
• clean-out refrigerator
• return furniture to the original location
• check that the pool pass is hanging by the door
• write a note in our Guest book
• take a last look for personal belongings
• Lock the front door and make sure the sliding glass door is locked
Remember that check-out is no later than 10 am.
 |
| |
 |
| |
 |
| |
 |
| |
 |